Terms and Conditions of use
Kindly go through Vtamino Terms and conditions.
1. Trademark and Copyright
a) United Bio Life Science is a privately owned trading and procurement company.
b) United Bio Life Science is the exclusive agent of amitamin in United Arab Emirates. The material in the Web Site is copyright protected. You are welcome to view, print and download the contents of the Web Site for personal use, but not for any commercial purposes or re-publication.
2. Contacting Us
Our contact address is: United Bio Life Science Burj Khalifa District Old Town Island Dubai, UAE USA & Canada
Toll Free: +1 833 vtamino (882 6466)
World wide: +971 50 582 9290
3. Web Site Information
a) We have tried to ensure that information provided in the Web Site is accurate. However, we make no representation and give no warranty of any kind in respect of the information. None of the information on our website is intended to give medical advice. If you have any medical question, please contact your physician or authorized therapist.
b) We do not accept liability for any loss (direct, indirect or consequential) which may arise from reliance on information contained in the Web Site or in respect of any error or omission, except in relation to death or personal injury caused by our negligence.
c) United Arab of Emirates is our country of domicile and stipulate that the governing law is the local law.
d) All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in U.A.E.
e) We will not trade with or provide any services to OFAC and sanctioned countries.
f) Customer using the website who are Minor /under the age of 18 shall not register as a user of the website and shall not transact on or use the website.
g) Cardholder must retain a copy of transaction records and merchant policies and rules.
h) User is responsible for maintaining the confidentiality of his account.
i) Unite Trading L.L.C maintains the website https://www.vtamino.com/
4. Description of Products
a) The description and specification of products in the Web Site is only approximate and we reserve the right to make changes which do not materially affect the quality or performance of those products.
b) We may correct any error appearing in the Web Site or withdraw any product from sale without incurring liability. Price and availability is also subject to change without notice.
5. Ordering Products
a) You may order products from the Web Site by submitting a completed order form through the check out procedure.
b) We will confirm acceptance of your order by e-mail to the address you have given and the sending of this e-mail (whether or not it is received) makes the contract between us.
6. The Price and Payment
a) The price of the products will be the price quoted in the Web Site at the time we accept your order. The price will include any applicable value added tax, but not the cost of delivery.
b) Visa and Master Card in AED will be accepted for payment’. (The credit cards we accept are listed in the Web Site at the time you place your order). Refunds will generally be made by means of a credit to your credit card.
c) Although every care is taken in the quality of content on this site, there may occasionally be an error and items may be mispriced. In this event we will either: contact you to ask if you wish to cancel the order, or simply cancel the order and notify you, at our own discretion. We are under no obligation to supply goods at the incorrect price.
7. Delivery of Products
a) The products will be delivered at your premises by our courier services, FREE OF CHARGE (if you order for more than 65$), anywhere. Free shipping is not available for orders less than 65$.
b) The ordered products will normally reach you within 3-5 working days,depending on location.
c) If you do not take delivery of the products or supply adequate delivery instructions, we may cancel your order and retain the products. In this event, we will refund you the price of the products.
d) If there is an error or any other delivery problem in respect of the products ordered, you must notify us in writing within 14 days after the delivery date. We will not be liable for any loss or damage if you fail to do this.
8. Cancellation Policies
a) You may cancel your order by notifying us in writing at any time up to 14 days after your products have been delivered. The notification should state your order number, your invoice number and your full address. We appreciate if you inform us about the reason for cancellation.
b) You can also cancel your order within 24 hours after the order has been made and started processing. Refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.
c) You can no longer cancel your order once you have opened the product containers or used the products. However, your statutory rights concerning the quality of those products will be unaffected.
d) When cancelling only a part of the order, or returning products that are used and therefore not in a condition for re-sale, discounts for multi-product purchases might become void. E.g. if you have purchased 3 products for a special price and return 2 products, your invoice for the three products at special price will be credited and we will issue a new invoice for 1 product at the applicable price.
e) If an order is returned by the shipping company due to an erroneous address given by the customer during the order process, we retain the right to deduct the expenses caused by the shipping and returning to the wrong address. This also applies when a customer does not pick up the order and delivery is not possible for the freight company. The minimum charge to cover expenses within UAE is 25 AED. We retain the right to withhold the full proven expenses when actual third party expenses are higher.
f) Credit card payments that are cancelled cause high chargeback fees. When a credit card payment is canceled by the customer, we retain the right to collect our own and the third party expenses from the customer.